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DOES MY RESTAURANT NEED PROFESSIONAL FOOD PHOTOS?

Four places on a screen. Two seconds. One choice.

Somebody is hungry at seven in the evening, holding a phone, looking at four places within a mile of them.

They are not reading your menu. They are not reading your reviews yet either. They are looking at pictures, and the best looking one wins the order. That decision happens before a single word is read, and it happens again tomorrow, and again the day after.

Which produces the uncomfortable thing about this business. The places that grow are frequently not the ones whose food is best. They are the ones whose food looks best on a screen the size of a hand.

NOT JUST RESTAURANTS

ANYWHERE THAT SERVES FOOD OR DRINK

BARS AND PUBS

Usually the furthest behind, with one dark photograph of the room and nothing of the drinks, which carry the margin.

BREWERIES AND WINE BARS

Tanks, taprooms, pours and shelves. Reflective glass is difficult, which is why most of these photographs look flat.

HOOKAH AND SHISHA LOUNGES

Atmosphere, low coloured light and smoke. Genuinely hard to photograph, almost nobody does it properly, and very little competition for those searches.

CAFES AND BAKERIES

A counter of pastries in morning light is about as easy as this work gets, and hardly any of them are shot.

DELIS, PIZZERIAS AND GRILLS

Where delivery app photography earns most, because the listing is a grid of tiles fighting each other.

DESSERTS AND JUICE BARS

Purely visual, impulsive purchases. The photographs are doing more of the selling here than anywhere.

DINERS AND FAMILY PLACES

Decades of goodwill and photographs that do not reflect any of it.

CATERERS

Buffets and grazing tables, shot just before guests arrive while everything is complete.

GHOST KITCHENS

No room, no frontage, no passing trade. The photographs are quite literally the entire storefront.

WHERE TO START

PHOTOGRAPH WHAT MAKES MONEY, NOT WHAT YOU ARE PROUDEST OF

Those are two different lists and almost every owner reaches for the wrong one.

Eight to twelve dishes is a sensible first set. Choose the highest margin items and the ones people order most, which rarely overlap as much as you would expect. The elaborate dish the chef loves can wait for the second visit.

Then the drinks, which are usually the most profitable things on the menu and the least photographed. Then the room, so people know what they are walking into. Then the team, because customers remember people far longer than they remember a plate.

THE LINE THAT MATTERS

THE PICTURE HAS TO BE WHAT ARRIVES

An exaggerated photograph earns you one order and costs you the review.

The customer is holding your photograph next to the real thing twenty minutes later, and they will judge the food against the picture rather than against other food. A plate styled to look better than the one your kitchen actually sends creates refund requests, complaints about accuracy, and the sort of review that follows a listing for years.

So the food photographed is the food served, at the portion served, plated by your own kitchen exactly as a customer would receive it. It sounds like a limitation. It is the whole reason it works.

FREE, THE MORNING BEFORE

FOUR THINGS THAT COST NOTHING

QUESTIONS

WHAT OWNERS ASK BEFORE BOOKING

Does my restaurant need professional food photos?
If people find you on a phone, which they do, then yes. Somebody hungry at seven in the evening is comparing four places in a scrolling list and choosing with their eyes in about two seconds. Your food might be the best of the four. It will not matter if it looks the worst on the screen.
Do good photographs actually make a difference to a small independent place?
More than to a chain, if anything. A chain is chosen by habit and brand. An independent is chosen on the spot by somebody who has never heard of it, and that decision is made almost entirely on pictures.
What is the real cost of having no photographs at all?
An empty listing loses to a full one every single evening, quietly, without you ever seeing it happen. That is the difficult part. Nobody tells you they scrolled past.
Do bars and pubs need photographs as much as restaurants?
Yes, and they are usually further behind. Bars tend to have one dark phone picture of the room and nothing else, when drinks are among the highest margin items on any menu and they photograph beautifully.
Do you photograph cocktails and bar programmes?
Yes, and they are some of the most rewarding work there is. The catch is that a cocktail has a lifespan of about four minutes before the ice defeats it, so they are made fresh and shot quickly.
Do you photograph breweries and taprooms?
Yes. The tanks, the taproom, the pours and the team. Breweries photograph well because the space itself is interesting, which is not true of every venue.
Do you photograph wine bars and bottle shops?
Yes. Bottles are reflective glass, which is genuinely difficult and the reason most wine bar photographs look flat. Shelves, pours and the room all form part of the same visit.
Do you photograph hookah and shisha lounges?
Yes, and there is real demand for it that almost nobody serves. These rooms live on atmosphere, lighting and smoke, which is difficult to capture and looks dreadful on a phone. Done properly the photographs are striking, and there is very little competition for those searches.
What is difficult about photographing a shisha lounge?
Low coloured light and moving smoke, which is close to the hardest combination in interiors. A phone turns it into orange noise. It needs the lighting handled deliberately, and when it is, the result is genuinely atmospheric rather than murky.
Do you photograph coffee shops?
Yes, and they are among the easiest places to make look good. A counter of pastries in morning light does most of the work on its own.
Do you photograph dessert shops, ice cream and juice bars?
Yes. These are almost purely visual businesses, where the product is bright and the customer decision is impulsive, so the photographs are doing more selling than anywhere else on this list.
Do you photograph delis, pizzerias and takeaway places?
Yes, and this is where delivery app photography earns the most, because those listings are almost entirely a grid of small pictures competing against each other.
Do you photograph halal restaurants and grills?
Yes. Grilled meat is one of the harder things to photograph well, since it goes from glossy to dull very quickly, so it comes out of the kitchen and gets shot immediately.
Do you photograph diners and family restaurants?
Yes. These often have decades of goodwill and photographs that do not reflect it, and updating them is usually the cheapest thing such a place can do.
Do you photograph ghost kitchens and delivery only brands?
Yes, and for those the photographs are the entire storefront. There is no room, no frontage and no passing trade, so the images are quite literally the business.
Do you photograph catering companies and their events?
Yes. Buffets, grazing tables and plated service, usually shot just before guests arrive while everything is complete and untouched.
Should the photographs match the actual portion served?
Always, and this is where places quietly hurt themselves. An exaggerated picture generates refunds, complaints and one star reviews about accuracy, and those cost far more over a year than the extra bookings the picture earned.
How many dishes should I photograph to start with?
The ones that make you money, not the ones you are proudest of. Usually eight to twelve, covering the highest margin items and the ones people order most, which are rarely the same list.
Should I photograph the whole menu?
Eventually, though rarely all at once. Most places start with the core items and add the rest over later visits, which is easier on the kitchen and keeps the food fresh.
What should the kitchen have ready on the day?
Decide the shortlist of dishes, brief the kitchen that plating matters that day, clear a table near the best window, and clean the glassware. Nothing else is needed and none of it costs anything.
Do photographs help a Google listing as well as a website?
Considerably. For a great many local places the Google listing is the website in practical terms, because that is where people look first and often the only place they look.
How do photographs affect ordering from delivery apps?
Directly and visibly. A delivery listing is a grid of tiles on a small screen, so the tile is the entire pitch. Places that refresh their photographs usually see the difference in the ordering within weeks.
Do I need different photographs for social media?
Different shapes rather than different pictures. Social needs square and vertical crops, and it is worth saying so at the booking so the framing leaves room for it.
Is it worth putting the kitchen and floor team in the photographs?
Yes, and it is the most underused thing on this list. Customers remember people far longer than they remember a plate, and photographs of the team doing their actual work outperform another dish shot on social media every time.
Should the customers be in the photographs?
Only if you want a full room for atmosphere, and only with notice so people know they may appear. An empty dining room is honest and easy. A busy one is livelier but takes arranging.
Do I need to close for the shoot?
No. Most of this happens between service, at a quiet table, while the kitchen carries on normally.
Is it cheaper to price this per dish or per session?
Either per dish for a handful of items, or per session for a menu, and a session works out far cheaper per plate. Anybody with more than eight dishes should be pricing it by the session.
How long do restaurant photographs stay usable?
Two to three years, or until the menu or the room changes significantly. Seasonal decoration in the background dates a picture faster than anything else.
Is it worth photographing a place that is about to be refurbished?
The food, yes. The room, no. Wait until the work is finished rather than paying twice, and use the time to build the dish library.
When is it not worth paying for food photography?
When you have no online presence to put it on, when the place is closing or changing hands, or when the menu is about to be rewritten. In those cases it is money spent on something that will not be seen, and I would rather tell you that.
ONE VISIT, EVERY CHANNEL

MENU, WEBSITE, DELIVERY APPS AND GOOGLE

Shot between service so you do not close, plated by your own kitchen, licensed with no expiry so the same images run on printed menus, your site, the delivery platforms and paid advertising for as long as you like.

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